Please read these Terms of Service ("Terms") carefully before using the website located at ascendmedia.me or engaging any services provided by Ascend Media Group ("Ascend Media," "we," "us," or "our"). By accessing our Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Services

Ascend Media provides AI-powered digital marketing services including, but not limited to, paid advertising management, lead generation, marketing automation, reputation management, website and funnel development, social media management, and consulting services. Specific deliverables, timelines, and fees are outlined in individual service agreements or statements of work executed between Ascend Media and the client.

2. Use of the Website

You agree to use this Site only for lawful purposes and in a manner that does not:

Violate any applicable local, state, national, or international law or regulation
Infringe upon the rights of others, including intellectual property rights
Transmit any unsolicited or unauthorized advertising or promotional material
Attempt to gain unauthorized access to any part of the Site or its related systems
Interfere with or disrupt the integrity or performance of the Site

3. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of Ascend Media Group and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

Work product created by Ascend Media on behalf of clients (ad creatives, copy, websites, etc.) is subject to the intellectual property terms outlined in the applicable client service agreement.

4. Client Responsibilities

Clients engaging Ascend Media for services agree to:

Provide accurate business information, access credentials, and materials necessary to perform services
Review and approve deliverables in a timely manner as outlined in the service agreement
Maintain ownership of and responsibility for all advertising accounts, platforms, and business assets
Pay all fees as outlined in the service agreement on time

5. Payment Terms

Payment terms, retainer amounts, setup fees, and billing cycles are specified in individual service agreements. Failure to remit payment by the due date may result in suspension of services. All fees are non-refundable unless otherwise stated in writing.

6. Results Disclaimer

Ascend Media employs proven marketing strategies and AI-powered systems; however, we do not guarantee specific results including lead volume, revenue growth, or return on ad spend. Marketing outcomes are influenced by many factors outside our control, including market conditions, client responsiveness, product/service quality, and advertising platform algorithms. Any case studies or results referenced on this Site represent past client outcomes and are not guarantees of future performance.

7. Limitation of Liability

To the fullest extent permitted by law, Ascend Media Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, including but not limited to loss of revenue, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to Ascend Media in the three (3) months preceding the claim.

8. Termination

Either party may terminate a service engagement as outlined in the applicable service agreement. Ascend Media reserves the right to terminate or suspend access to the Site or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the public.

9. Third-Party Tools and Platforms

Our services may involve the use of third-party platforms including GoHighLevel, Google Ads, Meta Ads, and others. Your use of these platforms is subject to their respective terms of service. Ascend Media is not responsible for changes to third-party platform policies, pricing, or availability.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Escambia County, Florida.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Site or services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

Email: [email protected]
Website: ascendmedia.me
Business: Ascend Media Group — Pensacola, FL