Privacy Policy & Terms of Service
Privacy Policy
Effective Date: January 2026
Ascend Media LLC (“Ascend Media,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website, forms, or services:
Name, email address, phone number
Business name and related details
Billing and payment information (processed securely via third-party providers)
Website usage data (IP address, browser type, pages visited)
How We Use Your Information
We use your information to:
Provide and manage our services
Communicate with you about projects, updates, or offers
Process payments and invoices
Improve our website, services, and marketing efforts
Comply with legal and contractual obligations
Sharing Your Information
We do not sell your personal information.
We may share data only with:
Trusted service providers (e.g., CRM, payment processors, analytics tools)
Legal or regulatory authorities if required by law
Cookies & Tracking
Our website may use cookies and tracking technologies to improve user experience and analyze traffic. You can disable cookies in your browser settings at any time.
Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no online system is 100% secure.
Your Rights
You may request to:
Access, update, or delete your personal information
Opt out of marketing communications
To do so, contact us at [email protected].
Terms of Service
Effective Date: January 2026
By accessing or using Ascend Media’s website or services, you agree to the following Terms of Service.
Services
Ascend Media provides marketing, advertising, content creation, strategy, and related digital services. Specific deliverables, timelines, and pricing are defined in individual agreements or proposals.
No Guarantees
While we aim to deliver strong results, Ascend Media does not guarantee specific outcomes such as revenue, leads, rankings, or ad performance. Marketing results depend on many factors outside our control.
Payments & Fees
Fees are due as outlined in your service agreement or invoice
Late or failed payments may result in paused services
All setup fees and completed work are non-refundable unless otherwise stated in writing
Client Responsibilities
You agree to:
Provide accurate information and timely approvals
Ensure you have rights to any content, logos, or assets you supply
Comply with applicable laws, platform policies, and regulations
Intellectual Property
Unless otherwise agreed:
Ascend Media retains ownership of internal processes, frameworks, and methodologies
Final deliverables are licensed to the client upon full payment
Limitation of Liability
Ascend Media is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.
Termination
Either party may terminate services according to the terms outlined in the service agreement. Outstanding balances remain due upon termination.
Governing Law
These Terms are governed by the laws of the State of Florida.
Contact
For questions about these Terms or our Privacy Policy, contact: [email protected].
